If you changed your setting to private after we gathered the data for a match, your participation in that match wasn't public and we don't have it in the database.
So any matches I've played in private setting will never get into your database? I didn't change it back to private and I'm not planning to do anything like that. I support dotabuff's innovative DBR.
i have the same problem, i enabled the feature of match sharing history but dotabuff is not recieving my matches i totally totally like DBR plx help me what to do so tht dotabuff may recieve my match history
i enabled the "share match history" option last day and it still doesnt record my games either
I have same problem.I playe 13 games while I havent activated sharing match history.I really want to these 13 games show up in my statistic.Please DotaBuff do it somehow :).
I play many games while I havent activated sharing match history.I really want to these games show up in my statistic.Please receive all my matches!!!
Hello,
I just deployed a fix for this. The next time you play a match, our systems will get the rest of your missing history. It may take some time after your match for this to happen, up to a few hours in some cases.
Nice Jason, I'm looking forward to this, I won 18 out of 18 matches while dotabuff was down so i hope it gets added =)
Jason i have a question.
In old dotabuff when i finished the match, i could instantly alt tab to DB and refresh to see my match there..
But right now it takes like 30 mins or more for the matches to be shown. Is it because your servers are busy filling those missed matches from downtime and will be fixed after a few days or it will stay like this because of webapi limitations?
Hi Viruser,
There are a few things contributing to the delay in matches arriving:
- The Web API exposes match results more slowly than the other method.
- Our servers are indeed busy filling a backlog of matches as well as a backlog of player reconciliation jobs (for players who were private but are now public and want all of their data).
- I haven't yet had a chance to analyze the metrics of our new data processing system and tune it appropriately
Before the switch to the WebAPI we had an average delta of around a minute between when a team won a match and when it appeared on Dotabuff. We don't expect to get it that low with the WebAPI, but it shouldn't be 30 minutes either. My best guess right now is that we'll be able to get it down to around 6 minutes pretty easily, and possibly further over time.
Yo Jason!
I'm having the same problem as ToBiaS, would be awesome if you could fix it for me aswell!
xx
Nina
@Leg.Sith | MaceWindu done
If anyone else is having the issue, please play a game - our system will take care of it within a few hours after your match completes. Thanks!
Thanks a lot for the replies in this post. @Jason you are really doing a great job here, discussing with the community. I got my games by the way. You will all get them at some point, don't worry! I'll continue supporting dotabuff!
If anyone is still experiencing this problem, please play another public matchmaking game and then wait a few hours. If that doesn't fix it, post in this thread and I'll look into it.
Thanks for your patience and cooperation!
The game that I played while dotabuff down will automatic update, or not?
I still don't get it. Can you fix for me too? Thanks :)
Thankyou Steam! now my dotabuff stats are the same as in-game stats. all matches before this update are now recoreded and updated on dotabuff! woohoo
same here, all my games are not recorded, so my ingame stats and dotabuff stats are different
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I saw the "take action" post on dotabuff and I activated my shared match history. I have a new acc, which I hope goes well. I have a record of 13 wins and 8 losses but dotabuff didnt get all matches. It only shows 4 wins and 8 losses. Why is that? Will this be resolved? If anyone has the same problem please enlighten me :P. Thank you!