General Discussion

General DiscussionPurchased items but haven't got them

Purchased items but haven't got them in General Discussion
Jay the Bird

    So I just bought some treasures which were on the 24-hour 60% off sale, but I got an error while authorizing the purchase.

    The money has been taken from my wallet but I can't see any of the items in my inventory. I checked the latest purchases page in the support section and it says this: "We were unable to get information about the current status of the items in this purchase from the game's item server. Try again later if you'd like to see more information about this purchase."

    Also this: "The following items were added to your account, but have since been removed."

    What does this mean? Should I just wait until the servers pull it together and I get my items or start contacting Steam support?

    BenaoLifedancer

      Just wait.

      LISAN AL GAIB

        Wait...got the same issue around a week ago, the treasure will go to your inv when the servers are backup to the nomral status.